Tips for a telephonic interview
Tips for a successful Telephonic interview
the pivot around which the entire recruitment process revolves. There are
different types of interviews conducted based on different job requirements,
situations and conditions. These days one of the most common types of pre-screening
is done through the telephonic interview.
It is mostly used when the candidate is from out of station or the employer
has received a high number of applications and wants to narrow down the number
of potential candidates to few who will be invited for a personal interview.
for what and which type, interview is an interview and only a successful
interview will pave your way to your dream job. To be successful requires a
proper understanding of the interview procedure and tactful handling of the
questions in a convincing manner. Every
interview is unique and most of the time requires immediate instinctive
response from the applicant. However, going through some of the phone interview
etiquettes which are valid for every telephonic interview can prove to be very
useful. Every interview
process can be divided into three parts:
Pre - interview part
During - the - interview part
Post - interview part
Let us look
at these parts in details.
This is the
part where the applicant knows that he/she has been selected for a telephonic
interview. Now is the time to do a bit of homework.
The first and foremost thing is to
confirm the phone interview. If the date and time fixed for the interview does
not suit you then politely ask for a different date and time and then confirm
it. Do not forget to ask who you will be talking to and also if the interviewer
would be calling you or you are supposed to make the call.
The other important thing is to
research about the company and the job in question so that you are well
prepared to discuss the company and your future role and responsibilities in
case you are hired.
It would also be advisable to brush
up your communication skills by doing a self check (with the help of friends or
family) for clear articulation and speed of speech.
Many websites offer a detailed and
well maintained list of most popular interview questions along with suggestions
for possible answers. It would be good to go through these questions and
rehearse the interview. Some of the most common questions are:
Tell us something about yourself?
What interests you about this job?
Why should we hire you?
Why do you want to work for this
Why are you leaving your current job?
What are your salary expectations?
What is your greatest strength and
What do you expect from your new job
What were your responsibilities in
your previous company?
Have you faced any difficult
situation in the company? If yes, then how did you handle it?
What is your motivation?
What challenges are you seeking in
Are you willing to travel?
It is always good to go through the
resume once again and be thorough with the last project you have worked upon.
Always be ready to explain the gaps in the resume. These are the places which
if not explained convincingly could prove to be a setback for the applicant.
Check the telephone connection and
wire. It is advisable to use the landline. Make sure that the receiver is in
During the interview part:
This is the
part where actual telephonic interview takes place. This is the time to make a
real impression and through your talk convince the interviewer that you are the
right person for the job. Some of the things which should be kept in mind are:
The interview space should be free of
distractions and undesirable noises. Inform your family and friends about your
interview and that you need a quite space. It will help them understand and
they will not (unintentionally) become the reason of disturbance during the
interview. Hang a Do not disturb sign outside your door.
Keep the phone line free so that the
interviewer can easily get through and reach you on the fixed time. Do not
forget the turn off the call waiting. The beeping noise can be a distraction
during the interview.
Have your resume in clear view for
e.g. on desk or on wall. Also keep a pen and writing pad ready to keep notes if
Always keep a glass of water handy. A
slight cough or tickle in the throat during the interview can really turn
things to worse.
Answer the phone call yourself.
Always answer with your full name for e.g. Michael Smith, so that the
interviewer knows that he has reached the right person. While replying use the
interviewer title e.g. Dr. Mr. Ms. And their last name. The first name should
be used only if the interviewer asked you to do so.
Be calm and take your time in answering the
questions. There is no need to hurry but make sure that there is not a big time
gap while replying. Speak slowly and clearly.
Listen carefully to the interviewer
and do not interrupt him/her. If there is something which you did not
understand then politely ask him/her to repeat after the person has finished.
Talk when it is your turn.
Take note of things which you would
like to be cleared and ask them in the end as clarifications.
Do not chew gum or eat while you are
in the interview. It not only makes speech difficult to understand but also
does not give a good impression to the interviewer.
the end when it is your turn to ask questions do not lose this chance. Have a
list of questions ready at hand and when the interviewer ask would you like to
ask me something? then feel free and ask. Remember you will have only few
minutes to ask the questions so choose the most relevant ones related to the
company and the job. Some of them could be.
What are the qualities you are looking
for in the person to fill this job position?
What are the opportunities for
advancement with the company?
What are the challenges and
responsibilities attached to the position in question?
What is a typical work week?
How is the company culture?
Is there anything else I can tell you
about me or my qualifications?
When can I expect to hear from you?
If I am hired, how soon can I start?
Apart from salary, what other
benefits am I entitled to? (e.g. health insurance, pension)
This is the
part where the interview is over and now is the time to thank the interviewer
for the time, efforts and energy that he/she has spent during the process. An
email thank you message would do the job. Immediately after the interview write
the thank you letter addressing the person whom you have talked with and thank
him/her. Use this opportunity to address the open issues and restate your
interest in the job. If it was a group interview (telephonic conference) then
send an individual email thank you message to every interviewer and modify the
content so that each interviewer receives a unique message.